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Welcome to KreativeKenya's resume services. I'm Kenya! 

My goal is to leverage my extensive background in management and leadership to assist anyone experiencing challenges with crafting an effective resume that showcases the many skills and talents they have to offer and the professional experience which afforded them. 

Throughout my career as a hiring manager, I've seen a myriad of common pitfalls that job seekers make, many of which, begin with an ineffective resume that essentially undermines their chance of landing an interview, which ultimately eliminates a candidates potential of securing the role applied for.

You may ask why a resume is such a critical part of the employment process, and I'm glad you did! Here's my two cents. 

  • Initial Screening: Recruiters and hiring managers often receive numerous applications for each job posting. An effective resume helps you stand out and makes a positive first impression.

  • Professional Image: A well-structured and polished resume reflects your professionalism and attention to detail, traits highly valued by employers.

  • Memorable Impact: A unique and compelling resume makes a memorable impact on hiring managers, which can be crucial in the decision-making process.​​​

  • Readiness: A well-prepared resume shows that you are serious about your job search and have taken the time to present yourself in the best possible light.

  • Preparation for Interviews: A detailed resume can serve as a reference point during interviews, helping you recall specific experiences and achievements.

Background & Qualifications

Educational Background:

  • Bachelor Degree in Human Resource Management

  • Associate Degree in Business Administration, Operations Management

  • Certificate in Business Analysis and Project Management

  • SCRUM Master 

  • Actively pursuing Certified Regulatory Compliance Manager (CRCM) certification

  • Currently considering law school.


Career Experience

  • Director of Strategic Initiatives 

  • Director of Call Center Operations

  • Lead Operational Risk Officer, VP

  • Business Risk & Control Manager

  • Customer Service Manager

  • Loan Administration Manager

  • Diversity & Inclusion Council Chair

  • Compliance Consultant

  • Operations Analyst

  • Call Center Operations Manager

  • Team Lead

  • Administrative Assistant

  • Quality Analyst

  • Engineering Coordinator

  • Union Representative - Employee Relations

Resume Templates & Additional Services

 Perfect for recent graduates or professionals with concise work histories.

Ideal for those with moderate experience who need extra space to detail their achievements.

Suited for seasoned professionals with extensive career histories.

Three resume templates, cover letter and reference template. 

Ideal for anyone seeking a comprehensive and polished approach with maximum efficacy and flexibility. 

What Our Clients Say

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S. Stephens | Business Accountability Specialist

KreativeKenya completely transformed my resume! The tailored content was spot-on, and I received multiple interview calls within a week of applying. Their customer service was outstanding—responsive and genuinely helpful. I highly recommend their services to anyone looking to boost their career!
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