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  • What is sea moss?
    Sea Moss is often said to be nature's multivitamin. Eucheuma Cottonii, also known as Sea Moss, is a superfood rich in vitamins, minerals, and antioxidants that promote physical and emotional well-being. This whole food is high in vitamins A, C, E, and K, as well as calcium, magnesium, potassium, zinc, folate, iodine, and choline. It contains 92 of the 110 minerals that our bodies require. Sea moss is also Anti-inflammatory, anti-aging, anti-bacterial, and anti-viral. Sea moss is a sea vegetable similar to seaweed. Although it is often associated with islands like St. Lucia and Jamaica, the truth is, sea moss is harvested all over the world and there are many varieties with noticeable differences in shape, texture, and color. KreativeKenya primarily uses gold (and sometimes purple) Eucheuma Cottonii imported from St. Lucia to achieve our distinctly delicious gel flavors. Read More: Sea Moss Benefits: Immunity, Weight Loss and More | The Beet | https://thebeet.com/for-natural-weight-loss-better-immunity-and-energy-just-add-sea-moss/?utm_source=tsmclip&utm_medium=referral
  • What benefits does sea moss offer?
    These are just a few benefits that are widely touted by sea moss consumers. As the owner and an avid user, the * indicates benefits that I have personally experienced and wholeheartedly attest to. Reduced Inflammation * Appetite Suppression * Increased Energy * Heightened Focus * Mucus Detoxification & Expectorant * Digestive Regularity * Improved Sexual Function Faster Workout Recovery Immunity Boost * Increased Milk Production Lighter Menstrual Cycle Headache Relief Chronic Pain Relief * Better Mobility * Enhanced Sexual Arousal * These statements have not been evaluated by the Food and Drug Administration. KreativeKenya sea moss gel products are not intended to diagnose, treat, cure, or prevent any disease. If you have any medical conditions, questions, or concerns - please consult a medical professional, preferably your medical doctor, BEFORE consuming sea moss gel products.
  • What does "without the sea taste" mean?"
    Sea moss is known to have an earthy, ocean-like (sometimes fishy) stench to it. After all, it is from the sea! However, the primary goal of KreativeKenya and the one that propelled us into business is our desire to provide a variety of delicious fruit based sea moss gels with little to no oceany stench as it pertains to taste or smell. You do not have to mix KreativeKenya sea moss gels in smoothies or anything else to mask the taste. And that's something we're extremely proud of. Let us know if we nailed it!
  • Where does KreativeKenya source its sea moss from?
    KreativeKenya purchases our wildcrafted, raw sea moss directly from a sea moss supplier located in St. Lucia.
  • Does KreativeKenya's use wildcrafted sea moss?
    Yes, according to the information provided by our St. Lucian sea moss supplier, our raw sea moss is absolutely wildcrafted meaning, it has been harvested directly from the ocean in its natural state. Sea moss that isn't wildcrafted is either farmed or pool-grown.
  • How much sea moss gel should I consume a day?
    The recommended intake is 2 tablespoons a day. However, sea moss gel is generally safe to consume up to 4 tablespoons.
  • What size container does KreativeKenya use?
    All KreativeKenya sea moss gels come in a 16 oz glass mason jar. We are exploring other options so this may change in the future.
  • How long does a jar of sea moss gel last?
    A 16oz jar will last approximately 2 to 2.5 weeks when consumed as recommended. The recommended intake is 2 tablespoons a day.
  • Is customer pickup available?
    Yes, customer pick-up is available. In most instances, same-day pickup is available. In the Shopping Cart when checking out, you will be prompted to select the shipping/delivery option that best suits your needs. Currently, the options are customer pickup, local delivery (for a fee), and USPS Priority Express. Once your order is placed, we will reach out to you via text or email to confirm the desired pick-up time. Any order not picked up within 3 calendar days will be canceled and a refund processed minus any applicable fees charged by Wix or another related 3rd party to process the refund.
  • What year was KreativeKenya formed?
    KreativeKenya LLC filed articles of incorporation in 2021.
  • What benefits have been reported by customers using sea moss?
    These are just a few benefits that are widely touted by sea moss consumers. As the owner and an avid user, the * indicates benefits that I have personally experienced and wholeheartedly attest to. Reduced Inflammation * Appetite Suppression * Increased Energy * Heightened Focus * Mucus Detoxification & Expectorant * Digestive Regularity * Improved Sexual Function Faster Workout Recovery Immunity Boost * Increased Milk Production Lighter Menstrual Cycle Headache Relief Chronic Pain Relief * Better Mobility * Enhanced Sexual Arousal * These statements have not been evaluated by the Food and Drug Administration. KreativeKenya sea moss gel products are not intended to diagnose, treat, cure, or prevent any disease. If you have any medical conditions, questions, or concerns - please consult a medical professional, preferably your medical doctor, BEFORE consuming sea moss gel products.
  • What ailments does sea moss cure?
    KreativeKenya's sea moss gel products have not been evaluated by the Food and Drug Administration. KreativeKenya sea moss gel products are not intended to diagnose, treat, cure, or prevent any disease.
  • What does "improved sexual function" mean?"
    Based on feedback from our customers, sea moss gel increases their desire to have sex, helps them perform better during sex, and for women, significantly improves vaginal moisture during sex. FDA Disclaimer for Nutritional Supplements: These statements have not been evaluated by the Food and Drug Administration. KreativeKenya sea moss gel products are not intended to diagnose, treat, cure, or prevent any disease.
  • Tell me about the "increased energy" associated with sea moss."
    Based on feedback from our customers who take sea moss on a regular basis - they wake up earlier (on average about 2 hours earlier), have more energy when they awaken which is often described as a "feet ready to hit the ground running" feeling , and have a higher sustained energy level throughout the entirety of the day. FDA Disclaimer for Nutritional Supplements: These statements have not been evaluated by the Food and Drug Administration. KreativeKenya sea moss gel products are not intended to diagnose, treat, cure, or prevent any disease.
  • How do you mucus detoxification is occurring?
    Based on feedback provided by our customers and founders personal experience, mucus detoxification can be observed by the onset of sinus drainage and the need to blow your nose often or the need to "cough up and spit out" phlegm, and in your urine. FDA Disclaimer for Nutritional Supplements: These statements have not been evaluated by the Food and Drug Administration. KreativeKenya sea moss gel products are not intended to diagnose, treat, cure, or prevent any disease.
  • Will sea moss gel interact with my medications?
    It's possible. If you have questions regarding how sea moss gel will impact and/or interact with medications you are currently take or intend to take in the future, please consult your physican before consuming sea moss. When in doubt, go without (sea moss).
  • Should I consult a doctor before taking sea moss?
    KreativeKenya encourages everyone to speak to their family physician or other trusted medical professional when and if they believe it is necessary to do so. This is a personal decision. However, it is the stance of KreativeKenya that if you asked this particular question, then you should consult a doctor before consuming to ensure all of your medical questions are answered by a trained professional. KreativeKenya is not qualified to provide any type of medical advice or opinions on medical conditions and treatments. If you have concerns, please do not consume sea moss until you have spoken to a medical professional and they have addressed all of your concerns as well as given you the OK to consume.
  • Does my sea moss gel have to be refrigerated?
    Absolutely! Sea moss gel MUST be refrigerated at all times.
  • Where should my sea moss be stored?
    It is strongly recommended that you store sea moss on the top shelf of the refrigerator to ensure it remains chilled. The cold temperature helps preserve the sea moss gel.
  • Will sea moss go bad?
    Yes, sea moss can "spoil" or "go bad" especially if not refrigerated properly or exposed to heat and/or extreme temperatures. It is highly recommended that sea moss is kept refridgerated at all times when not in use, consumed within 3 weeks of purchasing, and kept on the top shelf of the refridgerator.
  • What if I buy multiple jars at once? How do I keep them from spoiling or "going bad"?"
    Great question! You would store any jar not actively being consumed in the freezer until the day before you intend to use it. The day before, you would move the jar from the freezer to the refrigerator to thaw out then begin consuming the following day. Once thawed, you would want to consume within 2-3 weeks to prevent spoilage.
  • How will KreativeKenya package my sea moss order for shipping?
    KreativeKenya ships all sea moss gel orders frozen to ensure the order remains cool during transit. When shipping, KreativeKenya takes into account the state you live in, the time of year, and the average temperatures at the time of shipping to determine the best shipping method for your sea moss order. Many orders must be shipped in an insulated cooler to minimize the possibility of prolonged heat exposure during transit. Other orders located within a close proximity to the Greater Charlotte region, do not usually require an insulated cooler, but are still shipped frozen, and wrapped in an insulated envelope with ice packs to keep it cool during transit. Both packaging options include ice packs to assist with temperature control.
  • What carrier does KreativeKenya use?
    KreativeKenya uses USPS for all deliveries except customer pickup and local, same day deliveries. However, we do reserve the right to use any carrier that we deem appropriate to meet our business and customers' needs.
  • Does KreativeKenya offer the option for customer pickup?
    Yes, we do. Upon checking out, you will select the option that best suits your needs. Currently, there's an option for customer pickup, local delivery for a fee, and USPS Express delivery.
  • Does KreativeKenya offer free shipping?
    No, we do not. Our business model does not support free shipping. It is not an option we can accomodate at the moment.
  • If I select local pickup, can you meet me somewhere?"
    No, we cannot. Any order not picked up within 3 calendar days will be canceled and a refund processed minus any applicable fees charged by Wix or another related 3rd party to process the refund.
  • Is Customer Pickup Available?
    Yes, customer pick-up is available. In most instances, same-day pickup is available. In the Shopping Cart when checking out, you will be prompted to select the shipping/delivery option that best suits your needs. Currently, the options are customer pickup, local delivery (for a fee), and USPS Priority Express. Once your order is placed, we will reach out to you via text or email to confirm the desired pick-up time. Any order not picked up within 3 calendar days will be canceled and a refund processed minus any applicable fees charged by Wix or another related 3rd party to process the refund.
  • Where are you located?
    Our company's registered location is in Charlotte, NC. Our owner lives in Charlotte, NC but was raised in Iredell County spending much of her childhood and early adulthood years in Harmony and Statesville.
  • How did KreativeKenya get its start?
    This all started as a weekend project where we set out to create a sea moss gel suitable for our own very particular taste palette. Although we were immediately sold on the benefits of sea moss after one use, we could not tolerate the fishy stench that sea moss is known for. After repeated disappointment with various highly rated brands purchased from Etsy, Amazon and local sellers, we knew there was a better way. After many, many months of experimenting with different flavors, different sea moss varieties and colors, we found it!! Now, here we are. We couldn't find better, so we made BETTER. ​ You deserve this wholesome goodness in your life!!
  • What is the vision for KreativeKenya?
    KreativeKenya has four primary goals (right now). Deliver an exceptional customer experience to everyone we encounter while exuding passion, integrity, empathy and ethics. Educate as many people as possible about the benefits experienced by those who actively and regularly consume sea moss. It's really life changing. Provide high quality products at a reasonable price. Grow and expand the KreativeKenya brand beyond my wildest dreams.
  • Does KreativeKenya have any hobbies?
    Absolutely! My favorite hobbies are international travel, photography, and spending time with family.
  • How does KreativeKenya's sea moss gels compare to others?
    I can't speak to all sea moss vendors because I surely haven't tasted all. However, speaking to the many that I tried prior to deciding to make my own, KreativeKenya brand gels is leaps and bounds ahead of every brand I tried. This is from a taste, smell, and texture perspective. I tried many well-known and highly-rated brands from Etsy, Amazon, and local establishments in Charlotte and Statesville. Only one stood out but still wasn't good enough for what I would consider sustainable consumption. Some brands that I tried were downright disgusting. Others weren't necessarily bad, but they weren't good either. For some, I would even say they were good compared to the disgusting ones. However, none of them were delicious or tasty as a standalone product. Not one of those brands tasted well enough for me to consume on a regular basis. It just took too much effort for me to get it down. I either had to hold my breath or my nose and most definitely had to mix it with something to try to mask the stench. All of the experiences above occurred while I was only interested in being a consumer of sea moss. However, it is these very experiences that propelled me into selling it after spending several months of time, energy, and finances to find the perfect blend for me. Remember, when I started making it, I was making it for me!! I threw away so much money and product trying to find a variation that wasn't too thick, wasn't too fishy, wasn't too earthy tasting - it really was work, but it was worth it because I loved how sea moss made me feel. As it turns out, selling sea moss gel was an afterthought and occurred much later.
  • Are free samples available?
    Free samples are NOT guaranteed. IF and WHEN free samples are available, this option will allow a potential customer to request a free sample. All decisions to fulfill free sample requests as well as the determination of what flavor will be provided as the free sample is at the sole discretion of KreativeKenya. The sample is free, but shipping is not. KreativeKenya will not assume responsibility for the cost of shipping any free sample request. Use the comment section to stipulate any known allergies. For example, enter "Allergic To Mango" or something to that effect. No other special considerations or requests will be honored. Free samples are limited to one per customer. Be sure to select customer pickup as the delivery option so that you are not asked to pay for shipping at the time the sample request is submitted. KreativeKenya will reach out to you when samples are available and request payment of shipping costs. Payment of shipping costs will need to be submitted via Zelle, Venmo, PayPal, or CashApp.
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